Frequently Asked Questions
I Don’t Want Anyone to Know I am Receiving Treatment. Do You Keep My Treatment Confidential?
Absolutely. At White Tree Medical, our patients’ confidentiality is a top priority. We do not disclose information about your treatment to anyone unless you authorize us in advance.
Does White Tree Medical Take Insurance?
Yes, we do!
How Will I Know If My Insurance Covers My Selected Treatment?
Call White Tree and provide us with your insurance information. We will help you verify your expected insurance benefits at no charge.
Are There Any Services That Aren’t Covered By Insurance?
Yes, the only service we do not accept insurance for is case management. That is a $25 fee for each appointment.
What Forms Of Payment Are Accepted?
Cash, credit and debit, and HSA. We do not accept checks.
Is It Safe To Detox From Alcohol On An Outpatient Basis?
What Is A Treatment Companion?
In order for you to receive outpatient medical detox treatment, you will need a treatment companion. A treatment companion is a trusted individual of your choosing, who will stay with and support you 24/7 for the first 7-11 days (known as the “acute phase”) of your treatment. Once you have completed your acute phase treatment, your treatment companion will no longer need to stay with you at all times. However, we would like to have your treatment companion attend all your follow-up appointments with you until your full 35-day detox period is completed.
What Is Suboxone®?
What Is Subutex® (buprenorphine)?
What Drugs Are Used In Pain Management?
We only use buprenorphine.
Is Case Management Required?
Yes, all White Tree patients need to receive case management as part of their overall treatment. Our priority is excellence in all aspects of your care. Combining behavioral care with medical treatments has been proven to greatly increase your odds of successful long-term recovery.
Are There Any Services not Covered by Insurance?
We do all we can to work with your insurance. Most services are covered, some services will need to be negotiated at the time they are requested. Cash pricing for all services is available upon request.